First Aid Company of Trainers Limited, trading as Atrium

1. These terms and conditions are between Atrium and the Customer. They replace any previous terms and conditions of First Aid Company of Trainers/Atrium and are the compelte and only terms and conditions between the parties. All dealings between Atrium and the Customer shall be governed by these terms and conditions.
2. These terms and conditions and any contract formed pursuant to them may be varied  provided any such variation is confirmed in writing by a Director of Atrium.
3. A binding contract will be formed when Atrium accept a Customer's order for goods or services. An order confirmation will be sent electronically and an invoice sent by post immediately after services are delivered/goods despatched adn shall by payable strictly within 30 days of date of invoice.
4. Interest on overdue invoices will be charged at a daily interest rate of 10% (under the Late Payment of Commercial Debts (Interest) Act 1998) until the date of payment adn the Customer agrees to pay any reasnable expenses incurred by Atrium in pursuing any outstanding debts due from the Customer.
5. A copy of these terms and conditions will be made available on the Atrium website www.atrium-uk.com
6. Unless otherwise agreed between the Managing Director of Atrium and the Customer, payment for the provision of any training course must be made in full before the certificates are issued. Course certificates will be withheld by Atrium until payment is made in full. Refunds shall not be given for candidates who fail a course provided by Atrium and Atrium makes no guarantee that candidates will pass any course.
7. Course cancellations - if the Customer wishes to cancel any course or places on a course, they must do so at least 28 days prior to the start of the course. Cancellations made between 21 and 27 days prior to the start of the course will still be invoiced 50% of the course/place rate. Cancellations made between 14 and 20 days prior to the course will still be invoiced 60% of the course/place rate. Cancellations made between 7 and 13 days prior to the course will still be invoiced 75% of the course/place rate. Cancellations made 7 days or less prior to the course will be invoiced 100% of the course/place rate.
8. Atrium reserves the right to cancel and/or amend course dates, times and venues. Every effort will be made to give the Customer as much notice as possible and, where applicable, offer a reasonable alternative. No further compensation will be given.
9. With regard to the sale of goods, it is the Customer's responsibility to inspect the goods upon delivery and to notify Atrium of any defects within 3 days of accepting delivery.